How to succeed in Digital Transformation & Innovation in a complex world
Driving Digital Transformation articulates the future of banking and what banks must do to survive in the clearest, most compelling and thought-provoking way that I have come across. The principles described in the book are not just the typical anecdotes but a well-thought-out methodology on how to look at the transformation challenges. I believe it is a must-read for CEOs of any company facing the threat of digital disruption.
Everyone is doing digital transformation today. Yet Dennis brings the rare combination of real experience in building digital banks and the thought discipline to organise it for us into this step-by-step, end-to-end playbook. Because it is rooted in evergreen principles covering customers, technology and leadership, I can see his approach applying to businesses beyond Fintech. A tour-de-force of thought discipline and comprehensive pragmatic advice. Highly recommended! – Tsun-yan Hsieh, Founder & Chairman, LinHart Group Former Senior Partner and Global Leader of McKinsey's Organization and Leadership Practice
Congratulations! You hold in your hands an amazing case study of a traditional enterprise that took on the challenge of building the first digital-native bank for the ASEAN market. It's a story that delves deeply into the challenges and opportunities for Asian business in the digital era. With an insider's view, Dennis Khoo shares key decisions made – in business model, design, technology, culture, and organisational process – with lessons that are applicable for any traditional business pursuing digital transformation.