About us

Experience

Digital transformation expert, author and speaker in innovation, digital transformation and leadership with 30+ years of proven track record in technology (14 years), banking (21 years) & digital transformation (8 years)

  • 13 years in technology at Hewlett-Packard & Vignette
  • 5 years as MD & Head SG Consumer Banking in SCB & UOB
  • 3.5 years as MD & Group Head, TMRW Digital UOB
  • Designed & built new TMRW Digital Bank for TH (+45 NPS) & ID (+60 NPS)
  • Founding Director of Avatec.ai (Alternative Credit Scoring JV)
  • Known for innovation: SCB e$aver, Xtra$aver, Pay-Any-Card, UOB One Account, Mighty & Mighty FX, Income Builder

Awards

  • Most Innovative Digital Bank
  • Asia's Best Bank TransformationAward
  • Best Digital Bank for CX
  • IBF Distinguished Fellow in 2012
  • Customer Experience Professional of the Year (2019) by The Digital Banker

Education

  • Digital Business Leaders Program, Columbia University
  • PhD in Philosophy, Business Administration, UWA
  • Masters in Business Research, UWA
  • Masters in Business Administration, NUS
  • E&E Engineering with Computer Engineering Major, NUS

Key Accomplishments

Dennis is an accomplished digital business leader and speaker in innovation and leadership. Armed with dual experience in Information Technology and Banking, he has a unique advantage in developing and executing strategies for the transformation of businesses in a digital world. Dennis was a senior banker who had previously run billion dollar businesses as head of consumer bank for Standard Chartered Bank and UOB in Singapore. He was responsible for many of the innovations in the consumer banking industry in Singapore, such as e$aver, XtraSaver (Winner of Asian Banker Best Deposit Linked account in 2007), Retail Bonds, Step-up time deposit, Pay-Any-Card (Winner of Asian Banker Best Payment Product in 2011), 15% Dining Cashback everywhere, 2-day Mortgage Service Guarantee, UOB Income Builder, One Account and UOB Mighty App. A digital bank pioneer in ASEAN, Dennis was group head of TMRW Digital Group (UOB's Millennial digital bank), where he was responsible for the strategy, growth and delivery of the TMRW Digital Bank. The first TMRW Digital Bank went live in Thailand in early 2019, and the second in Indonesia in 2020. TMRW won Global Finance Most Innovative Digital Bank in Asia Pacific in 2019. Dennis also led the joint venture initiatives into Fintechs like Avatec.ai and VUI Pte Ltd as part of the ecosystem to support the growth of TMRW. Dennis was previously CEO-Designate in one of the consortiums bidding for the digital bank wholesale licence in Singapore.

Executive Coaching

Dennis is a WABC (Worldwide Association of Business Coaches) Registered Corporate Coach, a certified Gallup Strengths coach, and accredited in Harrison Assessment Employee Development. Dennis has mentored and coached many successful executives in his long career. Dennis is a sought after lecturer and trainer, and is involved in the Managerial Communications program (now called Lead Your Transformation) at the NUS School of Business MBA and the Enterprise Leadership Training for SMEs in collaboration with NUS and the LinHart Group. He has also taught the Corporate Strategy course for the NUS MBA program as adjunct Professor.